Lister Healthcare Corporation Privacy Policy

Effective Date: June 1, 2022

1. Introduction

Lister Healthcare Corporation ("we," "our," or "us") is committed to protecting the privacy and security of your personal and health information. This Privacy Policy describes how we collect, use, disclose, and protect your personal information, including Protected Health Information (PHI), in compliance with the Health Insurance Portability and Accountability Act (HIPAA) and applicable Alabama state laws.

This policy applies to all users of our services, including patients, clients, partners, and website visitors, particularly within the State of Alabama.

2. Information We Collect

2.1. Personal and Health Information (PHI)

We may collect the following:

  • Name, date of birth, address, contact information
  • Medical history, diagnoses, medications, test results
  • Insurance and billing details
  • Emergency contact information
  • Information collected via telehealth, electronic health records (EHR), or wearable devices (if applicable)

2.2. Technical and Usage Information

  • Device identifiers, IP address, browser and OS info
  • Website usage and navigation data
  • Cookies and session data

3. How We Use Your Information

Your information is used to:

  • Provide medical care and related services
  • Schedule appointments, billing, and insurance claims
  • Fulfill legal and regulatory obligations
  • Improve services and technology
  • Communicate with you regarding your care
  • Fulfill state-mandated public health and reporting obligations (see Section 4.2)

4. Disclosures Under HIPAA and Alabama State Law

4.1. HIPAA-Compliant Disclosures

We may disclose PHI to:

  • Other treating healthcare providers
  • Health plans and insurance companies
  • Business associates under signed agreements
  • Legal authorities when required

4.2. Alabama-Specific Disclosures

Under Alabama law (e.g., Ala. Code § 22-11A-22), we may also disclose your information without consent to:

  • The Alabama Department of Public Health (ADPH) for communicable disease reporting
  • Authorities in cases of abuse, neglect, or domestic violence
  • Law enforcement under a court order or subpoena
  • Pharmacists and providers for shared patient care coordination under Ala. Code § 34-23-184

All such disclosures are made in compliance with state and federal confidentiality rules.

5. Data Security and Storage

We use administrative, technical, and physical safeguards, including:

  • HIPAA-compliant EHR and encrypted communication
  • Access logs and audit trails
  • Staff training on HIPAA and Alabama privacy obligations

In Alabama, medical records must be retained for at least 6 years for adults and until age 19 plus 2 years for minors, per state board guidelines.

6. Your Rights

You have the right to:

  • Access or request a copy of your medical records
  • Request corrections
  • Receive a record of disclosures
  • File a complaint with the Alabama Board of Medical Examiners or U.S. HHS

To exercise any of these rights, contact our Privacy Officer at [Insert contact info].

7. Cookies and Website Tracking

Cookies are used to enhance your experience. These do not collect PHI. You may control cookie settings via your browser.

8. Children's Information

We only collect information about children with verifiable parental or guardian consent, in compliance with both HIPAA and Alabama's Minor Consent Laws (Ala. Code § 22-8-4).

9. Changes to This Policy

We may revise this policy at any time. Changes will be effective immediately upon posting and will be communicated clearly on our website.

10. Contact Us

Privacy Officer
Lister Healthcare Corporation
104 Physicians Drive, Suite A
Muscle Shoals, AL 35661
Email: tquinn@lhcare.com
Phone: 561-377-9904

If you believe your privacy rights have been violated under Alabama or federal law, you may also contact:

Alabama Board of Medical Examiners
PO Box 946
Montgomery, AL 36101-0946
Phone: (334) 242-4116
Website: https://www.albme.gov